BPO industry seen to generate $
3.8-B revenues, 336,000 new jobs
The Manila Bulletin Online - April 06, 2006
by Bernie Cahiles-Magkilat
The business process outsourcing (BPO) industry is projected to
generate $ 3.8 billion in revenues this year and employment of
336,000, Trade and Industry Secretary Peter B. Favila said.
Favila expressed confidence of the continued boom in the outsourcing
industry saying this sector of the economy is among the good news
the country is experiencing.
"The Philippines has indeed emerged as a location of choice for the
offshore business process and services of foreign companies," Favila
At present, there are over 70 BPO firms operating in the country and
over 70,000 seats.
He cited the recent inauguration of additional facilities by Dell
Inc. and Sutherland Inc., the Resources Group and e-Telecare Global
solutions, which he said are among the companies that he and
President Gloria Arroyo met with in New York in September last year.
Other outsourcing companies are also coming in including that of
Morgan Stanley and HSBC.
Favila further allayed fears on the impact of FedEx decision to
transfer its Asia-Pacific hub operations to Southern China saying
the world’s leading logistics provider will nonetheless expand its
express businss in the country with the addition of a direct link to
In line with this its Asia Pacific growth strategy, FedEx has also
prominently positioned the Philippines for its outsourcing
requirements, particularly for financial services and call centers.
Favila noted that more investments are pouring in not just in the
BPO sector but also in the infrastructure side.
He cited the entry of Hanjin Heavy Industries and Construction for a
$ 1-billion shipbuilding facility with initial jobs generation of
Favila said the government has already approved the amendments to
the Implementing Rules and Regulations of the Build-Operate-Transfer
Law by shortening the processing period of infrastructure projects
under BOT scheme.
Under the amendment, BOT projects presented to the Investments
Coordinating Council Technical Board and the Cabinet committee
levels should no longer go through the first, second and third
At the same time, the government has proposed amendments to the BOT
law to make it more attractive and encourage wider private sector
In line with the infrastructure development, the government has
launched the P8.33 billion rehabilitation and upgrading of the South
The Philippine Infrastructure Corp. and the National Development Co.
have also identified 8 priority infrastructure projects.
"The infrastructure challenge is great and must be addressed now if
we are to make businesses more efficient and sustainable development
real," Favila said.
You're invited to call us to discuss
your Outsourcing concerns. We shall be glad to talk with you over
the telephone, or in our office or yours, whichever is easiest for
you. You can also e-mail us at
email@example.com and we shall get back to you
GUZMAN TAÑEDO & ACAIN
Mile Long Building 316