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1200 Philippines

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TeleFax: (632) 8124296

e-mail: gtalaw@gtalawphil.com

 

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Practice News

 

India’s biggest BPO firm to open Philippine site
itmatters.comph - April 28, 2006

Genpact, a subsidiary of General Electric (GE) and India’s largest business process out-sourcing (BPO) provider, is set to open within the second half its first site in the country.

Industry sources told BusinessWorld in separate interviews that Genpact will lease half of Plaz@A in Northgate Cyberzone information technology ( IT) Park in Alabang, south Metropolitan Manila.

Developed by Cyberzone Properties, Inc. of Filinvest Development Corp., this new building is a six-storey facility with total floor space of 10,800 square meters.

The remaining half will be leased to call center firm eTelecare Global Solutions, which is set to open its fifth site with 900 seats by third quarter this year.

Sought for comment, Genpact did not answer questions sent by this paper, but its foray in the Philippines was briefly mentioned in one of the articles posted in its official website.

When asked by India-based magazine Business Today in its May 7 issue on its position on competition facing India-based BPOs, Genpact said: "They [Indian-based BPOs] do face competition, which is why we are expanding fast. We are already present in low-cost destinations and we will be opening a new center in the Philippines soon. But India will never lose its relevance for the industry because of its huge population base and talent."

Now only 33%-owned by GE, Genpact was put up in 1997 as a captive BPO arm-servicing purely GE BPO requirements under the name GE Capital International Services or GECIS.

In 2004, GE eventually sold 60% of the firm’s stake to private equity firm General Atlantic Partner and Oak Hill Capital Partner. As a result of the acquisition, it transformed into a third-party vendor, in which it began servicing other clients aside from GE and changed its name to Genpact.

 

 

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GUZMAN TAÑEDO & ACAIN

Mile Long Building 316

Legaspi Village

Amorsolo Street

Makati City

Telephone: 8941441

TeleFax: 8124296

e-mail: gtalaw@gtalawphil.com 

 

 

   

 

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Guzman Tañedo & Acain Law Offices
316 Mile Long Building, Amorsolo Street, Makati City, Philippines - Telephone: 894.14.41; Telefax: 812.42.96

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