Aside from the usual incorporation requirements to incorporate a company in the Philippines, the Securities and Exchange Commission (SEC) now requires companies that will engage in Call Center operations to submit a ”Modus Operandi” or Call Center Mode of Operation. There is no standard form required by the SEC but I would suggest that the Mode of Operation should contain the following: 

(1) Brief Introduction of the Company and base of operation in the Philippines;

(2) Service Description;

(3) IT Services Flow Chart;

(4) Equipment to be used directly in the operations;

(5) IT Service schedule;        

(6) Area Requirement;

(7) Utilities requirement; and

Philippines is experiencing an explosion in the outsourcing industry today. This is based on investments charts and statistics published by various market forecasters. I had the opportunity to discuss about foreign ownership in outsourcing companies when an editor from a widely circulated business news publication in the Philippines called me up in my office one time.

Generally, foreign investors are allowed to invest 100% equity in companies engaged in almost all types of business activities subject to certain restrictions as prescribed in the Foreign Invesment Act of 1991 and the Philippine Constitution.