Aside from the usual incorporation requirements to incorporate a company in the Philippines, the Securities and Exchange Commission (SEC) now requires companies that will engage in Call Center operations to submit a ”Modus Operandi” or Call Center Mode of Operation. There is no standard form required by the SEC but I would suggest that the Mode of Operation should contain the following: 

(1) Brief Introduction of the Company and base of operation in the Philippines;

(2) Service Description;

(3) IT Services Flow Chart;

(4) Equipment to be used directly in the operations;

(5) IT Service schedule;        

(6) Area Requirement;

(7) Utilities requirement; and

Philippines is experiencing an explosion in the outsourcing industry today. This is based on investments charts and statistics published by various market forecasters. I had the opportunity to discuss about foreign ownership in outsourcing companies when an editor from a widely circulated business news publication in the Philippines called me up in my office one time.

Generally, foreign investors are allowed to invest 100% equity in companies engaged in almost all types of business activities subject to certain restrictions as prescribed in the Foreign Invesment Act of 1991 and the Philippine Constitution.

With the present explosion of outsourcing business in the philippines, many women are just starting their work schedule in call centers and other business process outsourcing (BPO) companies when most of us are already crawling into bed. Women who work at night starting at 10:00 in evening until 6:00 in the morning, the following day, are working on night-shift or graveyard shift. Techically, there is a prohibition under our Labor Code (Article 130) prohibiting women, regardless of age, from working at night, with or without compensation.