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Information Technology Brief
The
Philippines offer state-of-the-art telecommunications facilities,
adequate and uninterrupted power supply. There are ready-to-occupy
offices and production facilities, computer security and building
monitoring systems, as well as complete office services in
specialized IT zones. With the government's focus on building up an
IT-enabled economy, the Philippines is on its way to becoming the
E-services Hub of Asia.
I. Trends and Predictions for the Asia/Pacific Outsource
Services Market
:: Asia is a source of significant outsource service operations
from the United States and Europe.
:: Increased demand for provision of quality services in low cost
countries and regions.
:: The Philippines emerging as a specific alternative to India,
due to historical and cultural factors.
(Source: IDC Call Center Services Forecast and Analysis,
2001-2005).
The McKinsey & Co., an investment consultancy firm, projects a
bigger demand for outsourcing services that will reach US$ 180
billion in 2010. It projects the following world demand for white
collar services:
II. Expanding Infrastructure
and strong government support
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High quality, low cost bandwidth, expanding domestic network
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Six platforms available: fixed line, cellular, cable TV,
over the air TV & radio and VSAT system)
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Redundant international connectivity: fiber optic cable and
satellite
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Bandwidth cost declined by 70% over the last 4 years
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Presence of dedicated IT parks with fiscal incentives offer
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Availability of IT-enabled floor area
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The Information Technology and E-Commerce Council (ITECC)
was formed to oversee, review, update the national promotion
strategy for E-Commerce
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President Arroyo chairs this government-private council
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Availability of investment incentives
III. RP's Capability
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Customer Contact Centers
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Content Development
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Animation
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Transcription, Conversion, localization
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Data search, integration and analysis
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Distance Education
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Engineering and Design services
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Backroom Operations
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Core IT Services
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